Everyone comes together around one concept, Product Engagement. Its metrics tell you how your accounts and users are doing so your customer-facing teams have everything they need to take customers from trial to forever. easy to create and access key account & user segments. Track onboarding accounts, mature accounts, at-risk accounts, and more with custom segmentation. Convert activated prospects, expand engaged customers, or educate slow adopters. See which users and accounts are adopting key features over time.