Simplesat makes it easy to track incoming CSAT feedback gathered through your helpdesk. Spot problem areas, identify bright spots and improve your customer experience. Increase website conversions by providing social proof through positive testimonials. Publish feedback with one click and watch it instantly show up on your website. capture customer feedback in ConnectWise, Autotask, Zendesk and a number of helpdesks and PSAs. Put your Net Promoter Score surveys on autopilot with Simplesat.


Why I love it

CSAT scores are an underutilised tool in the hands of product managers. Their difference with NPS is that you can ask it for anything, any time and then correlate it with NPS if you want. In that context, a tool that helps me do that, automatically becomes one of my favourites.
Aggelos M.
Product-led expect