Collect visual feedback and understand Your Customers. Get visual bug reports and customer feedback for your digital product from development to production. Usersnap Classic’s awesome annotation tools give you clear and actionable feedback. Create or collect bug reports and visual feedback right in the browser to share and discuss with your team. Usersnap CX makes customer happiness a priority with NPS scores, Star raters, and Smileys. Help your team design products and digital experiences that everyone loves.